Eileen Stretch, ND & Cindy Phillips, ND | Partners | Institute of Complementary Medicine
Kimberly facilitated a team-building retreat for the partners, independent naturopathic physicians and staff to help us develop our vision and strategic priorities.  She was compassionate, intuitive, direct and focused.  She is a master at working with a variety of communication styles, concerns and priorities in the group.  Her communication skill, ability to distill complexities into action, and her humor made the day successful and beyond our expectations. By the end of the day we had accomplished more than we thought possible and we have a plan for moving forward as a team.  We are so pleased with her work at the retreat and follow-up meeting that we are going to continue working with her as an executive coach.

Taya Briley | Board President | Interlake Child Care and Learning Center
Kimberly did an outstanding job leading a retreat where our board developed a plan for addressing facilities issues facing our center. She skillfully shared information about board leadership and the board's governance role while facilitating a practical discussion.  Kimberly leads but does not dominate and is masterful at encouraging critical thinking and engagement. She was able to connect with many different personality types in a way that helped promote group cohesion. She asked thought provoking questions, provided opportunities for reflection, and did it all while moving the group toward its goal.  I have also worked with Kimberly in a variety of other contexts and with each interaction, my respect for her skill set grows. 

Deborah Gaspar | Nurse Executive
When my professional life seemed to be about chaos and uncertainty, Kimberly as my coach, helped me chart my professional path through those waters.  This brought meaning to my vision, ability to check in and breathe, and focus about what is important.  I am healthier professionally and personally for having done this work with her.  These are lifelong gifts!

Deb Coles | Director | Critical Care Services | Virginia Mason Medical Center
After my first meeting with Kimberly, I felt a connection. Kimberly’s style made it possible for me to trust her and I never looked back. By the third meeting, I believed I was well on my way to strengthening those traits that had made me successful while addressing areas for opportunity and professional growth. I am pleased with the results and believe strongly that both my professional and personal lives have been greatly improved because of the work I did with Kimberly.

Sandy Gregg | Providence Health Services
It has been such a joy to work with you.  I appreciate all of your insight and leadership in working with our nurse executives.  You have allowed for us to begin our work in such a positive way. 

Debbie Burton | System Nurse Executive | Providence Health Services
Once I got some much needed distance and rest I realized what a tremendous gift and talent you were last week.  Although we will have many more intersections over time I just wanted to thank you from the bottom of my heart.  Were it not for your skillful mix of cheerleading and guidance, sprinkled with occasional blunt reminders, we would never have ended our time on such a note of hope and optimism. 

Lori Krenos | Chief Nursing Executive | Bay Area Hospital
Kimberly’s coaching techniques, and her guidance through the change process, had a significant impact on both myself, as a department Director, and on staff. I knew things needed to change, and I knew where we needed to be, but I was at an impasse and didn’t know how to drive the change. She gave me the tools I needed to move myself and staff to a level of higher performance with increased job satisfaction, resulting in a more collegial working environment. There were no gimmicks or no false promises, just a very authentic approach and true desire to help move us from status quo, to one where people were engaged and motivated to move forward. Her style is interactive, fun, and the approach is clear and concise, but she has the expertise to tailor to specific needs of each individual person. Kimberly gave me a solid foundation of skills that I continue to build upon, and her role modeling has allowed me to become a stronger leader.  Without hesitation, I would strong recommend Kimberly to anyone needing a facilitator, coach, or mentor!  She’s awesome and the payback has been tremendous!

Judith Puzon | Clinic Manager | Valley Medical Center
I learned the importance of paying attention to the language utilized within the organization’s culture and integrated that knowledge and vocabulary to positively impact my relationships and day to day communication.  I also recognized how to have tough conversations.

Jackie Brown | Senior Director | Emergency Services | Providence St. Peter Hospital
Kimberly helped the Emergency Department management team to expand their leadership and communication skills. She assisted my team to gain insight into their individual strengths and weaknesses, and helped them to identify growth opportunities. I strongly believe I have a more effective leadership team thanks to Kimberly's work.

Kathy Sobon | Nursing Operations | Group Health Cooperative
I recently had the opportunity to attend several sessions that Kim McNally conducted with managers and front line nursing staff at Group Health Cooperative around managing transitions and change.  Kim did a fabulous job incorporating key content themes into presentations that appealed to the two very different audiences.  Kim incorporated a variety of adult learning styles which included both interactive exercises and written materials.  Not only did the activities bring appropriate life and work learning’s into the room but they also had the ability to engage all that attended.   I was impressed with Kim’s ability to address complicated issues in a very non- confrontational way.  Kim has a very professional demeanor and she is respectful of the organizations mission and goals. 

Mary Johnston | Director | Surgical Services Highline Hospital
Kimberly provided her expertise, insight and good humor as she worked with my department to establish norms and interpersonal behavior expectations. My first meeting with Kimberly found a genuine person, relaxed, open and quick to humor.  Kimberly provided my staff and me not only a human quality in her consultation role, but also strong expertise in working with people.

Our relationship with Kimberly covered several months.  During this time we worked to identify, process, and reestablish a positive working environment in my OR, PACU and PeriAnesthesia units. Her guidance was invaluable.  I would strongly recommend Kimberly for any team-building situation. She is grand.

M. Williams | Director, PI/UR/RM | Heart Hospital of New Mexico
My coaching experience with Kimberly McNally was wonderful professionally and personally. . . . she guided me through a professional strategic planning process that allowed me to examine how I organized by life and pursued professional and personal goals. She taught me the importance of recognizing both and developing my own personal plan to achieve those. I read excellent managerial resources. . . improved my day-to-day organizational skills and became more productive with less anxiety. . . career opportunities have opened up immensely over the course of this last year. . . . provided me with skills that I'll use for the rest of my career.

Karen Elledge | Deputy CEO | Northwest Regional Primary Care Association
She received rave reviews from everyone. I highly recommend her without reservation. She has the right mix of experience, skill, empathy, and knowledge to design a program that meets your needs and produces results.

Margaret Lane | VP, Products and Planning | Regence BlueShield
Kimberly has assisted me with team-building and personal executive coaching. Her pre-work prior to our team-building session was invaluable, she interviewed individual team members and constructed a one-day session tailored to our needs. I manage cross-functional, complex areas and Kimberly's understanding of healthcare enabled her to help us address issues related to the rapid pace of change and competitive environment in the industry. She was able to ask the right questions to help us move forward. Kimberly's written materials were excellent. The agenda and exercises were clear and relevant to our objective of clarifying team roles. Kimberly has also provided me with personal executive coaching on team structure. She quickly identified what wasn't working and suggested immediate steps that made a big difference. These included effectively using praise and recognition, taking time for personal reflection, minimizing meeting time, and developing my staff's skills. Kimberly's positive attitude and communication skills makes her a pleasure to work with. 

Tim Serban | Director, Spiritual Care | Mission Integration Providence | Everett Medical Center
Kimberly’s style is clear, comfortable, authentic and engaging. She provides an effective use of fine tuned coaching skills and an ability to meet you where you are. She offers practical suggestions that you can put to work right away. She provides a view on the same issue or problem, but gives you another vista to see it again for the very first time.

Participant comments - Coaching for Excellence: Bringing Out the Best in People | Providence Everett Medical Center"This is one of the best seminars I’ve been to – including the big $$$$ ones! Thank you!”

• “Excellent role model! Turns questions into coaching!! Clear, concise information and tools.”
• “Best presentation on this skill I have attended in 5+ years. I appreciate the time you took to prepare and interact.”
• ”Kimberly is a very experienced and knowledgeable facilitator. Her class was a nice blend of information, practice and discussion. Very well done!”
• “This was very helpful to my job. Kimberly is challenging and encouraging.”
• “Thank you for such a positive and energized day of learning.”
• “Kimberly is obviously very comfortable with this topic and smoothly works with the challenges and strengths of the group. She knows her audience and gets the pulse of the group and seamlessly maximizes her lesson.”
• “I’ve been through this type of education before, but Kimberly’s skills in presenting the tools were the best I’ve been exposed to.” 

Judy Poplawski | Former Executive Director | Transformation Leadership Center | Catholic Health Services
During the three months I worked with Kimberly, I developed three goals. Assignments/ exercises/readings were weaved into my coaching sessions that made me really think and act to overcome barriers to achieving what I dreamed for in each area of my life. It was a turning point in my life as I was able to change careers 4 months later and I'm now enjoying a position which better fits my needs for creativity, planning, and fun . As one area of my life changed, so did the other areas in very positive ways. It was an experience well worth the time, energy and commitment. I would recommend it to anyone who has a sincere desire to grow. Powerful Stuff!

Phyllis Miller | President | Phyllis Miller & Associates
My investment in coaching with Kimberly has been an investment with great returns!  She has a unique ability to help her clients take issues, break them down into their component parts, analyze and then repackage them, complete with a strategy for dealing with them. As a new business owner, I found Kimberly's coaching instrumental in helping me determine effective strategies as I worked through start-up issues, as well as my own personal skill set and effectiveness in becoming an entrepreneur. Kimberly's coaching has been a wonderful gift I gave myself!

Jim Congdon | Physician The most valuable piece that I learned from our sessions was insight into my own reactions, thoughts and feelings about my impending professional changes. This insight has greatly aided me in making some very important professional decisions. I think that your style; a combination of gentle support, critical insight and keen intuition is a very non-threatening and effective coaching style. I also appreciated your use of appropriate references.

Dee Ann Boyd | Director of Education | The Medical Center of Aurora
As a leader, the most important gift I ever received was the opportunity to have a coach. Kimberly helped me develop a "tool box" of resources to stay focused when the world around me was chaotic. These tools helped me maintain an inner balance and to stop occasionally when I had to keep going. That art of stopping and being present helped me many times from falling into the trap of feeling like a victim. Not feeling this way gave me more balance, control and focus of what I wanted the outcome to be. Kimberly led me down a path of self-discovery which was a powerful thing for me both personally and professionally to experience. She helped me peel the onion layers to get at the cause of issues through discovery, not by giving me "answers".

Suzette Pulliam | Director, Medical Staff Services | The Medical Center of Aurora
The coaching experience has helped me in my professional and personal life in the areas of planning, relationships, and communication. It’s provided insight into how to approach different situations. I’ve learned that I can’t be stagnant in my position, that I need to pursue other interests, whether they are professional or personal. And to take care of myself in order to be a better asset to myself and my family, and my colleagues. 

Jeannette Weinberg | Director | Methodist Hospital
I was at the cusp of being ready to make a change, you encouraged me to visualize what I wanted someone to be able to say about me in 5 or 10 years and I knew exactly what that was. It was giving me permission to think out loud and then it just moved into fast forward from there. Thank you again for being in the right place at the right time.

Susan Heath | Chief Nurse Executive
As Nurse Executive of a regional medical center, I hired Kimberly to assist with some difficult nurse/physician relationship issues. Using a strength based approach, Kimberly created open and honest nurse/physician conversations which moved the group towards identifying manageable solutions for easement of the tension. Her insights about the dynamics were key to moving forward. She also was able to combine her expertise with that of two other facilitators who had been engaged which created a very strong partnership in creating the needed change.

Pat Vincent | Clinic Director | Valley Medical Center
Kimberly facilitated the formation of our operations team and helped us define ourselves as a working team, with credibility defined by our operating agreements. We essentially agreed upon what we need to do to get the barriers out of the way and how to facilitate non-negotiables without creating dissention or discontent. One of the biggest thought points for the group was the concept of 'intent' vs 'impact' and that has led us to strive for consistency in our language with patients as well as with each other. We now have a functional operations team that is committed to producing results and meeting goals, which ensures quality. 

Amy Ayers | Chief Nurse Executive | Whidbey General Hospital
I can't thank you enough for all of the work you have done with the patient care staff at Whidbey General Hospital. Your ability to win the trust and confidence of all involved is truly spectacular. It has been a great comfort to me as the Chief Nurse Executive to know that you are there for us to provide a map to follow to get to the outcomes that we desire and need. Your ability to get us to work on issues with our "assignments" was not only helpful but fun as we learned new skills as well as observed our colleagues grow and develop the ability to use new skills.

Mary Crabtree Tonges | Senior Vice President, Nursing & Patient Services | RWJUH & Clinical Associate Dean | Rutgers College of Nursing Ms. McNally has excellent team building knowledge and facilitation skills. She does her homework, leads fun, positive activities and takes the unexpected in stride. I would highly recommend her services.

Candyce S. Berger | Associate Professor | Stony Brook University School of Social Welfare
Ms. McNally provided a day-long training on coaching skills and personal effectiveness to the Suffolk County Chapter of the Society for Social Work Leaders in Health Care. Her outstanding ability to engage her audience, combined with the breadth of knowledge created both a supportive and stimulating learning environment for the participants. Feedback indicated that the learning experience was highly relevant to their work, and the skills obtained enhanced their effectiveness as leaders within their organizations. 

Juli Gregory | Education Director | Good Shepherd Medical Center
Kimberly McNally spoke at the Oregon Council of Healthcare Education Conference. Her coaching helped changed my life! She touched my heart in a deep, hidden corner - and helped me change many things in my life that needed attention. Kimberly is a wonderful speaker and I would love to hear her again in the future. I came back from the conference and did many of the exercises she had us do with the management staff here, then for staff meetings in several different departments.

Joe Shields | Human Resources Director | The Polyclinic
Our project to review and update our Orientation programs really would not have happened if not for Kimberly's skillful work as a consultant to the project. I remember a meeting early in the project when Kimberly said, "don't worry, I am going to make this easy for you." She did, though I didn't believe her at that point. She served as an objective resource bringing a diverse, and somewhat resistant, group of trainers/presenters together to develop materials and approaches to the training. She managed to develop our internal skills while creating a much more comprehensive and exciting program - a program that continues as a very effective introduction to the clinic.

Mary Raymer | Board of Directors and Seminar Planning Chairperson | Nurses Organization of Veterans Affairs (NOVA) 
Our organization recently sponsored a Coaching and Mentoring seminar in which Ms. McNally was the primary presenter. The attendees rated her materials and presentation as excellent. She captures and maintains the audience interest and applies the skills she is teaching. At least one of the attendees indicated she was recommending Ms McNally for a program at her local facility.

Julie Hamilton | Compliance Program Administrator | Premera Blue Cross
Kimberly's presentation titled "Building Resilience to Thrive in Hyper Change Environments" at the WSAHQ Annual Conference was an excellent guide that provided useful tools and understanding of resilience. The presentation was motivational and provided a good framework for assessing and building resilience. Comments received from conference attendees were: "Incredible speaker", "High quality presentation", "Very nice stage presence and presentation", "Great closing to the conference to have Kimberly finish out the day."

Rob Vaughn | Manager | Snohomish County Public Utility District
The coaching experience was a journey through the real inside-passage. The travels taken brought about a greater sense of self-knowledge and self-acceptance. Kimberly’s role as trail guide provided a focused yet flexible framework that fostered the freedom where self-discovery can flourish. This ensured that the process was ever evolving and filled with challenge and reward.

Loxi Knowle | Human Resource Director | King County Housing Authority
I've worked with Kimberly since 1995 and since that time we've worked on a number of training projects which provided extremely positive results for our agency. Kimberly is knowledgeable, articulate, and relates effectively with all levels of our organization. One of her best attributes is her willingness and ability to look beyond the surface and develop training that is truly tailored and customized to our needs. We feel she is KCHA's "personal trainer."

G. C. | Associate Medical Center Director for Nursing Programs and Education
Partnering with Kimberly opens a new experiential path. Neither friend nor supervisor, her agenda is totally focused on your development.  Having a coach creates an objective backdrop for growth and testing ideas. . . a refreshing prelude to career advancement or rejuvenation.